Frequently Asked Questions

Folio Based TransactEezz FAQs

  • What is Folio Based TransactEezz?

    Folio Based TransactEezz is a feature using which, Distributors and RIAs will be able to initiate electronic Folio based transactions (without opening a Common Account Number) and upon approval by the respective investors, the transaction will be taken forward for further processing.

  • Does this mean I can also initiate electronic transactions for my clients who have not opened a CAN?

    Yes. For all those clients who has not opened a CAN in MFU you can initiate electronic transactions for that client.

  • Which email id and mobile number of the customer will receive the transaction message for approval?

    The transaction approval message will be sent to the email address and mobile number that is registered in the folio.

  • What are the restrictions in this feature?

    In the following cases, system will throw an error message and transactions cannot be submitted under this feature:

    1. Non Individual Folios are not supported.
    2. Folios with multiple holders with holding mode as “Joint” are not supported.
    3. Both email id and mobile number shall exist under the given Folio. Folios where either Mobile Number or email id is not registered are not supported.
    4. Folios where PAN is not available for any of the holder are not supported.

    For the purpose of the above validations, MFU System depends on the RTA system and for whatever reason if the RTA system doesn’t respond for such requests, the transaction cannot be put through.

    ALL OTHER TERMS AND CONDITIONS AS APPLICABLE TO TransactEezz will apply.

  • What are the transaction types supported under this feature?

    Purchase, Redeem and Switch are the transaction types supported.

  • Is this option available in goMF app?

    Yes.

  • Is this option available in Investor login?

    No.